Ayden Delk
Ayden Delk

IT Professional

Data Science Student

Network Administrator

Cybersecurity Enthusiast

About Me

Detail-oriented and proactive IT professional with a strong background in remote support, network administration, and cybersecurity. Currently pursuing a degree in Data Science from Western Governors University, with a focus on system administration, data management, and network security. Adept at troubleshooting complex technical issues, improving system performance, and delivering exceptional customer service. Seeking a junior systems administrator or NOC position to apply technical expertise and continue growing in the IT and cybersecurity fields.

Resume
Experience
Sep 2024 - Present
Desktop and Client Support
Vetted Security Solutions - St. Petersburg, FL

Provide Tier 1 and Tier 2 help desk support for critical surveillance systems used by law enforcement agencies including FBI, police stations, and Customs and Border Protection (CBP).

Apr 2024 - Sep 2024
IT Intern (Networking Focus)
Healthcare Management Partners - Clearwater, FL

Implemented RMM systems, built network backends using Node.js and SQL, and transitioned 50+ users from G Suite to Office 365.

Dec 2023 - Apr 2024
Contract IT Support Technician
S.S. White Technologies - St. Petersburg, FL

Designed and installed CCTV systems, configured cameras and DVRs, and optimized network performance for improved security and speed.

Jul 2021 - Nov 2023
Contract Desktop Support Technician
Fusion Hotels - Treasure Island, FL

Managed computer systems across multiple hotels, optimized network configurations, and deployed new guest-facing technologies.

Education
Expected Graduation: 2028
B.S. in Data Science
Western Governors University - Online

Focus: Data Science, Network Security, System Administration, Cloud Computing

Certifications
Google IT Support Professional, CJIS Clearance
Upcoming: CCNA (Test Scheduled)

Validated technical skills in IT support, networking, and cybersecurity.

My Skills
Technical Skills
  • Windows, Linux, macOS
  • Networking (TCP/IP, DNS, DHCP, VPN)
  • Python, Bash, PowerShell
  • Cloud Platforms (Microsoft 365, G Suite)
  • Jira, Git, VirtualBox, VMware
Soft Skills
  • Problem Solving
  • Customer Service
  • Collaboration
  • Communication
Contact
Contact Me