IT Professional
Data Science Student
Network Administrator
Cybersecurity Enthusiast
Detail-oriented and proactive IT professional with a strong background in remote support, network administration, and cybersecurity. Currently pursuing a degree in Data Science from Western Governors University, with a focus on system administration, data management, and network security. Adept at troubleshooting complex technical issues, improving system performance, and delivering exceptional customer service. Seeking a junior systems administrator or NOC position to apply technical expertise and continue growing in the IT and cybersecurity fields.
Provide Tier 1 and Tier 2 help desk support for critical surveillance systems used by law enforcement agencies including FBI, police stations, and Customs and Border Protection (CBP).
Implemented RMM systems, built network backends using Node.js and SQL, and transitioned 50+ users from G Suite to Office 365.
Designed and installed CCTV systems, configured cameras and DVRs, and optimized network performance for improved security and speed.
Managed computer systems across multiple hotels, optimized network configurations, and deployed new guest-facing technologies.
Focus: Data Science, Network Security, System Administration, Cloud Computing
Validated technical skills in IT support, networking, and cybersecurity.